What currency are your prices in?
All prices are in US dollars.
Do I need to pay sales tax?
Michigan residents will be charged a 6% sales tax on their order. All other orders will not be charged sales tax.
What payment methods do you accept?
We accept payments by credit card, and through Paypal
For payments by mail, please contact us.
How do you protect my privacy?
We do not share any customer information, including name, address, email, or phone number, with any third parties. Credit card payments are processed securely by our payment processor through an encrypted SSL connection, and your credit card information is never stored on our website.
How will you ship my order?
We ship by US Post Office to both US and international destinations. You can view shipping options when you check out, or click the "Estimate shipping" button at the bottom of your shopping cart.
When will my order ship out?
All of our items are custom-made at the time of order. This allows us to offer a wide range of sizes, colors, and designs at affordable prices. It usually takes around 3-5 business days for your order to be made and shipped out to you. You can log into your account at any time to check the status of your order.
If you have a deadline or need expedited shipping, let us know before ordering so we can work with you to get your order on time. Please keep in mind that some orders may still require 2-4 business days production time before they can be shipped out.
See the Shipping Page for more information.
Will you ship to my country?
We ship worldwide to nearly all countries around the globe. If you find you can't check out, your country may not be added to our system. Just send us a note through the contact page.
Do you accept returns?
To keep our prices low and offer the huge variety of designs and styles that we do, all of our items are custom-made to order - this means your items are made especially for you! Please make sure that you consult our sizing charts either here, or on the item listing for all other items, before ordering to be sure you are ordering the size and style that best fits you, or contact us with any questions! We are happy to give you extra details about any item via email if you need it! ^_^
If you find you need to exchange your item for a new size, please contact us within 7 days of receiving your order. We do require a small reprinting/reshipping fee for exchanges.
If you received a defective item or have any problems with your order, please contact us within 7 days of receiving your order, and we'd be happy to correct the problem for you. Any items returned to us must be received by us within 10 days after contacting us.
We cannot accept any items returned to us without prior authorization, or items that have been used. Please be sure to email us first! ^_^
Can I request a special size or style of shirt?
Definitely! We can print most designs on any item we carry in the store by request if you don't see that particular design on the item you want. Just contact us before ordering if you'd like a special size or style.
Can I get a t-shirt in a different color than the ones you have listed?
We can print any of our own designs on a different color if it's a color we have available. If you see a blue shirt and you want red instead, for example, we'd be happy to print a custom shirt for you. Just send us an email to find out if it's possible.
Where can I get coupons and updates on new products and sales?
You can subscribe to our newsletter by signing up for an account and opting in to our newsletter. You can also follow us on Twitter, on Tumblr, or on Facebook for social network updates.
Can I tell all my friends about your site?
Go ahead! As a small indie business, we love it when people get excited about our stuff. ^_^
Who are you guys?
Head on over to our About Page to see how Gesshoku was founded!
How can I contact you?
You can use the contact form located here, or email us at any time at store*at*gesshoku.com.